Sign up
- Open your preferred desktop browser
- Click on the “Sign Up” button on On-Track’s website or click here
- Fill in your first and last name
- Choose your country on the dropdown and fill in your mobile phone number (omit the ‘+’, starting with the country code, omit the first zero of the mobile number - e.g. 27711173545 for a +27 mobile number)
- Fill in your email address
- Click on “Sign up” button to continue
Log in
- Upon successfully signing up you will receive an SMS confirming your account with temporary password included
- Click on “Next” to log into On-Track and you will be taken to the log in screen
- Fill in your mobile number (add '+' followed by country prefix and mobile number excluding first digit)
- Fill in your temporary password which you received via SMS
- Click on “Sign in” to proceed
Change password
- On-Track will now request to change your password to your preferred choice (please consider the criteria the password must meet, displayed on-screen)
- Upon entering and confirming your new password, click on “Set password”
- You will now be logged into On-Track successfully
